FAQ

How long will it take to receive my order?

Estimated shipping time takes 10-20 business days for US orders and 10-30 business days for international orders.

Shipping confirmation email will be sent to you as soon as your order is shipped. Please note that International customers will be responsible for any customs fee.

How can I track my order?

You may track your order by visiting this link: http://inspiration-shelf.com/pages/track-my-order

Orders (excluding customized product) information generally becomes available 48 to 72 hours after you place the order.

How can I pay ?

You can pay with any major credit/debit card or with PayPal account. We use encrypted SSL certificates for 100% security.

Is my card information secure?

Your card information is encrypted during transmission, and we assure you that the information you provide is only used for the requested transaction and is not stored.

Can I still make changes to my order after placing it?

Order changes, cancellations, shipping address update needs to be done within 24 hrs upon placing them. You can send us an email at support@inspiration-shelf.com for any requests.

What do I do if my product is faulty?

If you receive a faulty item, please send us an email at support@inspiration-shelf.com so our Customer Service team can assist you.

What is your return/refund policy?

Please see refunds and returns policy via this link: https://inspiration-shelf.com/pages/refund-and-exchange-policy

Still got questions?

Please send us an email at support@inspiration-shelf.com and we will get back to you as quick as we can